On-Demand Webinars

Explore expert sessions on legal operations, tech trends, and case management best practices.

4 Tips for Converting Law Firm Intake Calls Into Clients

What is a legal intake call? A legal intake call is the initial contact between a potential client and a law firm, typically made via

How to Achieve a Perfect Client Experience: A 3-Step Process

We know that the term “client experience” sounds trendy and probably a bit nonsensical to many law firm leaders. “The client wants the biggest settlement

3 Tips for Implementing New Technologies

For successful implementation, the human element must meet the right tech. We’re not only talking about gigabytes or lines of code.  It all starts with

How to Determine the Best Intake Tools for Law Firms of Any Size

Law firm intake tools are widely available, and their features vary. Deciding which one is right for your firm is more than a mental exercise.

4 Simple Steps to Tighten Your Law Firm’s Processes & “Lean” Into Increased Income

The “Lean” management methodology is all about continuous improvement. It was popularized by Toyota and other manufacturers, but can be applied to any business –

3 Keys to Successful Intakes, Part 3: After the Call

Assuming you have not signed the client immediately – the best case scenario – there’s more work to do. If you’ve done the intake correctly